In our effort to schedule more effectively for all our patients, we kindly ask that you give at least 24-hour notice, within normal business hours, to cancel or reschedule an appointment.
Appointments canceled without 24-hour notice will be subject to a cancellation fee of $50. This charge will be applied to your patient account. Insurance will not be billed for these charges. Cancellation fees are the responsibility of the patient and must be paid in full prior to the next appointment.
A minimum of 24-hour notice, within normal business hours, is required to cancel or reschedule a massage appointment. If we do not receive a 24-hour notice, you will be charged a cancellation fee of 100% of the price of the service. Insurance will not be billed for these charges. Cancellation fees are the responsibility of the patient and must be paid in full prior to the next appointment.
Due to the nature of scheduling, we ask that you arrive in a timely manner. If you arrive late to your massage appointment your visit will be shortened to end at the originally scheduled time in order to accommodate the appointment that follows.
Your doctor may determine that massage appointments are forfeited if you arrive with less than half of your scheduled time remaining.
If you have any questions regarding this policy, please let us know and we will be happy to clarify the policy for you. We look forward to being a continued part of your wellness.